Terms & Conditions

Last Updated: April 2, 2026

These Terms and Conditions govern your use of Casa 16 services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Casa 16 may send SMS and email messages to guests who opt in. Messages may include reservation confirmations, event reminders, new menu announcements, seasonal specials, catering updates, and other communications relevant to your dining experience with us. Message frequency may vary.

2. Consent to Receive Messages

By providing your phone number and opting in through our website form, you authorize Casa 16 to send text messages to your mobile number. Consent is not a condition of dining or any purchase.

3. Opt Out

You can cancel the SMS service at any time. Simply reply STOP to any message from Casa 16. After you send STOP, we will send you a confirmation message and you will no longer receive SMS messages from us. After this, you will no longer receive SMS messages from Casa 16 unless you choose to opt back in.

4. Opt In Again

If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally — by visiting our website and submitting the contact form with your consent.

5. Help and Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can reach us directly at:

Email: [email protected]

Phone: (602) 677-7252

6. Message Frequency and Rates

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary based on your interactions with Casa 16 and the preferences you indicated at the time of opt-in. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your use of our SMS messaging program is also governed by our Privacy Policy. You can view it here: [Privacy Policy]

9. Changes to Terms

We may update these Terms and Conditions from time to time. Updates will be posted on our website with a new Last Updated date.

10. Contact

Questions about these Terms can be sent to:

Casa 16

Address: 1550 N. 16th St., Phoenix, Arizona 85006

Phone: (602) 677-7252

Email: [email protected]

If you have any questions regarding privacy, please read our Privacy Policy: [insert link to Privacy Policy]